TEAM DEVELOPMENT WORKSHOPS

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Communication Skills

Interpersonal and communication skills

Time: Either full day or half day available

Outcomes:

On completion of this full or half-day workshop, participants will:

  • Understanding the dynamics of interpersonal relationships and interpersonal communication skills
  • Building rapport
  • Effectively questioning and listening to others
  • Engaging in positive two-way communication that avoids communication breakdown
  • Tailoring your communication style to suit the styles of others
  • Communicate in an effective and calming way with people who are angry or upset
  • Speaking up and getting a point of view across assertively
  • Giving feedback to others in a positive, constructive manner
  • Positively influence others to see where you are coming from
 
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Presentation/Facilitation Skills: is there a presenter in you?

Time: Either full day or half day available

Outcomes:

On completion of this full or half-day workshop, participants will:

  • Understanding the principles and techniques of professional presentations
  • Confidently demonstrate effective and interesting impromptu and prepared presentations
  • Developing a dynamic speaking delivery style
  • Handling questions and objections with confidence and flair
  • Using narrative to connect for a memorable message
  • Exploring current best practice in design of slides and use of PowerPoint
  • Going beyond PowerPoint to influence, engage and get your message across
  • Achieving an effective outcome using a range of facilitative processes
  • Demonstrating sound facilitation skills through practice